Privacy Policy

Deraah Trading Company is a company established in the Kingdom of Saudi Arabia. Its main headquarters is in Riyadh. Its address is Al-Malaz, Eastern Ring Road, Exit 16, next to Extra Center. Its phone: 0112429999, P.O. 11551

Deraah Trading Company runs its entire online store. This Privacy Policy describes how we collect, use and identify your options for collecting, using and disclosing personal data. By visiting the site directly, you agree to the apps detailed in this policy.

Protecting your data is very important to us. Therefore, your name and other information relating to you will be used in the manner stipulated in the Privacy Policy. We will collect information where necessary or if it is directly related to our transactions with you. You can also browse the Site without having to provide any personal data, your personal identity remains unknown throughout your visit to the Site, and is disclosed only if you have a special e-account on the Site, which can be accessed using your username and password.

This privacy policy has been developed, in order to provide a better service, taking into account the global principles and standards of using "personal identification information" about Internet users.

Personally identifiable information: information that can be used alone or with other information to identify, communicate with, locate or identify a particular person in a public context. Please read our privacy policy carefully in order to gain a clearer understanding of how we collect, use, protect or otherwise handle your personal data related to our website.

We are pleased to explain our website's privacy policy in all transparency and credibility through the following points:

·       We collect your personal information (name, telephone number, address, email, etc.) by registering you on our website, based on the information you provide to us. We only request your personal data for the purpose of improving the quality of the service providing to you, through your inquiries provided for customer service.

·       We are committed to the confidentiality of your personal data, and undertake not to disclose it to any third party without your consent. We have the right to disclose your personal data in the event of a legal claim or lawsuit. We use cookies for the purpose of analyzing statistics, improving services and customizing content.


We send messages to your email only in the following cases:

·       When registering a new account on the site.

·       Execute your new order from our website.

·       Follow-up on the status of shipments.

·       If your password is lost.

·       If you subscribe to our newsletter, we will send newsletters with our latest products.

If you do not want to receive newsletters, you can cancel this by clicking here.


We may change the privacy policy when there are reasons to do so, and we always ask you to review the updates.

We perform a comprehensive site survey periodically to detect security vulnerabilities and vulnerabilities so that your site visit is safe.

All your information is secure, and only a limited number of people have access to it, with a permit to enter these places so that we keep your personal information confidential.

Everything related to (credit cards), this data is encrypted before you start moving it online, and the payment service provider is responsible for saving and securing it.

In case of any data security breach, all users will be notified within one working day of our email notification.

You can access and review your personal information through My Account page in the store. If your personal information changes in any way, or you provide incorrect information about the store, you must update or correct it immediately, either by displaying it on "My Account" or by contacting the customer service team.

Please note that we will retain your personal information during and after the completion of the use of the Site, as required by law, in order to overcome technical obstacles, prevent fraud and assist in any legal investigation, and take any other actions required by law. We do not tolerate subversive or deceptive emails. Sending e-mails to our detriment or anything in the content of the Site will lead to a violation of the Terms and Conditions Agreement.

We automatically check messages, and may resort to manual filtering, to see if there are destructive messages, viruses, malicious attacks, and any other harmful or irregular activities.

Your data is saved for use in the next purchase, and you can unsubscribe at any time.

If you have questions or concerns about our collection of your personal information and use it, please do not hesitate to contact our customer service team or email us via the "Contact Us" page on the online store.

Your Fears and concerns about the confidentiality and privacy of data are of paramount importance to us, and we hope that this will be achieved through this policy.